Policies and Procedures



Animation Workshop is committed to excellence by providing a supportive, dynamic and professional learning environment. The following policies and procedures support and inform this commitment. Animation Workshop enjoys partnerships and collaboration with organizations, chartered institutions, or private firms and as best as possible accommodates, upholds, respects, implements and practices the different rules, procedures and policies of each individual collaborator’s or partner's, including Animation Workshop's own rules, procedures and policies along with Terms of Use to the fullest while acknowledging that they all carry their own differences.

As such all Animation Workshop rules, procedures and policies along with Terms of Use and those of collaborator’s or partner’s apply and are therefore to be legally abided by all individuals including by users of collaborator’s or partner's respective websites, attendees, participants, prospective students, enrolled students, employees, instructors, staff and all other related individuals in the most legal and appropriate manner for the entire duration of a registered course as agreed upon when applying.

Non discrimination

Animation workshop does not discriminate in admission, treatment or access to its courses and activities according to non-discrimination laws of Pakistan and upholds equal opportunity policies to all applicants of race, religion, caste, sex, residence or place of birth.

Assessment

Animation Workshop courses are designed around praxis to impart an applied understanding of conceptual knowledge. Almost all courses are project oriented and student work is evaluated in a reasonable, equitable and transparent manner based on factors including:

1- A demonstrated achievement of meeting the course objectives.

2- Criteria presented by the instructor for any specific work required throughout the course.

3- An announcement of general procedures on which the grades will be awarded. This may include in various combinations such items as examinations, presentations, attendance and participation, projects, reports, etc.

Students are communicated an honest appreciation of where they stand in the mastering of the subject. Not only are they left with a well-earned sense of achievement and pride validating their achievements, they are also provided a future course of action outlining topics to cover and things to work on.

Academic integrity

Academic integrity is important to Animation Workshop and itscollaborators or partners. Student commitment to academic integrity shows respect for own work and the work of peers.Students must themselves work on assignments, projects, homework, quizzes, and exam (except in the case of explicit permission for collaboration). While helping others is encouraged and leads to accelerated learning, this provision must not be misconstrued. Hence, solutions to assignments, projects, homework, quizzes, or exams with others must not be shared unless explicitly permitted by the instructor. Plagiarism too is unacceptable in any academic environment and Animation Workshop in this regard is no different. If some or all of student work is identified as plagiarism, it may as one possible consequence, result in loss of all credit received. Students must also not engage in cheating, deception or any other activities that dishonestly improve results or dishonestly improve or damage the results of others. Failing to uphold academic integrity as described in Animation Workshop policies may lead to dismissal from the class or the course.

Attendance and punctuality

Animation Workshop courses have a specific and stringent attendance criteria to which students must adhere. Attendance is mandatory and is recorded as well as monitored for all students in all classes. Students are required to attend classes, laboratories, tutorials, or other class meetings designated for a particular course. For maximum benefit students are expected not to miss any scheduled course hours and be on time. As much as instructors are required to ensure content delivery, it is first and far most the responsibility of students to avoid prolonged or unjustifiable absence. Students are also required to be punctual and value time. As a result of lateness Instructorscannot be held responsible for inadequate performance, receiving partial course contents, reduced critique time etc.

A student’s absence may be excused in the case of contagious/serious illness or injury, death in the family or similar emergency. In the event of recurring or excessive absence due to illness, a doctor’s note may be required to initiate a partial refund.

Decorum

Students are expected to maintain proper decorum in the classroom. Animation Workshop promotes the free exchange of ideas. However, students must adhere to the rules set forth by the instructor.Students must help create a healthy learning environment by respecting the standards of decorum. Failure to comply with classroom rules may result in dismissal from the class or the course.

Respectfull behavior towards instructors and peers
Students must be obedient and respect the instructor. Students are also advised to bring a positive attitude along with an eagerness to learn and adhere to constructive criticism. Helping and encouraging others by sharing knowledge, providing support and feedback creates an atmosphere of collective growth. Be thoughtful and polite. Rude, inappropriate and disruptive behavior including shouting, yelling or being cheeky is not tolerated. As a matter of courtesy to their fellow students and instructors, students should arrive at class promptly, prepared and ready to participate.
Responsibility
learning depends on the student’s willingness to listen, ask appropriate questions, and do the work necessary to succeed. While Animation Workshop is committed to providing high quality education, practicing solid work ethics along with a willingness to persevere and labor is possible only by student self-regulation and introspection.
Instructor's authority
As instructors are the best people to interpret the subject matter, based on the devised course contents, assignments and classroom activities are at their prerogative. Openly challenging the instructor’s knowledge or authority in the classroom is not proper. Within the overall policies of Animation Workshop, each instructor also has the freedom and authority to set the guidelines and policies for their classroom. Students are encouraged to discuss and resolve issues with the instructors privately or by informing the administration.
Assignments
Students are expected to complete all assignments and tasks. Students must work on assignments with the goal to acquire understanding of new concepts and skills. In this regard, they must be honest and make a deliberate effort. Maximum benefit can only be achieved if the intention to learn and seek instructor or peer help is present. It is recommended not be shy about personal work or envy others;in fact an environment of collective growth is healthy for everyone. Students are advised not to take feedback or comments to heart but focus on what is most beneficial and important. The timely submission and regularity in work is key to success. Do not make excuses, lie about work, be lethargic or lazy, show indifference or feel depressed if progress is slow. In fact a classroom is the place to admit what one does not know and learn as a student. Missed opportunities are only a personal loss and cause for regrets.
Participation
The sharing of ideas is fundamental in an educational scenario and student participation is highly encouraged in this regard. However if a student dominates the class time with too many questions or comments the instructor and other students cannot participate in discussions. It is therefore appropriate to ask questions or make comments related to the topic at hand.
Miscellaneous
Students should avoid meaningless private conversations as the noise is distracting for others. Generally cell phones must be used discretely and kept silent at all times. Students are cautioned not to bring children or visitors to class. Children particularly in classrooms are distracting to others. Except in cases of emergency, students should remain in the classroom for the duration of the lecture. If it is necessary to leave or enter a room once class has begun, students should do so quietly and with as little disruption as possible.
Professional network
In today's contemporary and competitive world, staying connected and establishing a functional, healthy and dynamic network is fundamental for success. Students are therefore advised to use the classroom as an opportunity to invest into a personal professional network.

Use of resources

Animation workshop advocates monitoring the use of electricity, water or paper and regularly reminds all concerned including staff and students to dutifully save, recycle and preserve resources. The following activities are considered wasteful, unauthorized or abuse and may be grounds for dismissal and or legal action:
  • Misuse of internet access such as downloading illegal music, games or copyrighted intellectual property.
  • Downloading, displaying or transmitting by use of the network, communications, pictures, drawings or depictions that contain inappropriate, defamatory, pornographic or anything that may be or construed as harassment or disparagement of others based on their race, national origin, sex, age, disability, religious or political belief.
  • Knowingly performing an act or personal use which is excessive, interferes with the user's or others' performance of job duties or will interfere with the normal operation or otherwise burden the intended use of computers, terminals, peripherals or networks.
  • Knowingly accessing or downloading from adult websites.
  • Unauthorized use or access to computer systems or accounts by use of network, acquired or stolen password. Attempting to circumvent data protection schemes or uncover or exploit security loopholes. Masking the identity or an account or machine. Violating terms of applicable software licensing agreements or copyright laws.
  • Attempting to monitor or tamper with another user`s electronic communications, or changing, or deleting another user‘s files or software without the explicit agreement of the owner.
  • Knowingly running or installing on any computer system or network, or giving to another user, a program intended to damage or to place excessive load on a computer system or network. This includes but is not limited to programs known as computer viruses, Trojan horses and worms.
  • Forging messages electronic or otherwise.
  • Posting on bulletin boards or notice boards material that violates existing laws, policies or code of conduct.
  • Using infrastructure, furniture or furnishing for stunts, sleeping, snacking or purposes other than what they are intended for.
  • Deliberating damaging or breaking, carelessly operating or mishandling equipment.

Student work

Students are required to backup or save their work. Animation Workshop does not take any responsibility in this regard.

Course completion letter

A course completion letter is given to students who successfully complete all requirements with the consent of the instructor. The completion letter is awarded to recognize student qualification of a specific subject and validating it with Animation Workshop's approval.

Change of course

Courses differ vastly and carry very specific requisites, because of which it may be hard to find convincing reasons for changing over. Prospective students are required to fully understand the goals and objectives of a particular course which are also discussed during the online assessment leaving little room for ambiguities.Having said that, only under rare circumstances and condition to the director's approval, Students may change to a different course by opting out of a current course and are advised possible options.Change of courses may only happen before the end of the audit week; thereafter no such requests are entertained.

Retake a course

Students may repeat a course as many times as they want but it is recommended to do so with instructor consent. If the instructor feels that the student does not require a repeat of course, a future plan of action may be advised outlining shortcomings and how to independently work on them, thus helping the student in preparing to graduate onto a more advanced level. If however the student's performance has been unsatisfactory, a repeat of course may be required. All repeat courses are treated as regular courses and students may be asked to undertake assessment when registering again. Other than a 10% returning discount, there is also no change in policies or procedures including tuition and refunds on repeating a course for any reason whatsoever.

Dismissal

Animation Workshop is committed to maintaining a safe and healthy environment for all staff, instructors or students and this policy explicitly acknowledges that all forms of bullying, harassment, violent or abusive behavior are unacceptable. Animation Workshop has the right and may dismiss a student if it determines that the student: engaged in behaviors that are of such a serious nature that the Student’s enrollment cannot reasonably continue without it endangering the physical and emotional well-being of the student or other students. Harming the reputation or legal interests of Animation Workshop and disrupting its operations. Animation Workshop will consider the following list of actions and behaviors as grounds for dismissal and include but are not limited to:
  • Breach of contract or Animation Workshop Terms of Service.
  • Insubordination or refusal to cooperate with instructors and schedules.
  • Unexplainable absence without informing the instructors.
  • Academic dishonesty such as plagiarism.
  • Physical abuse of infrastructure, resources or another person’s property including intellectual property and digital work.
  • Actions of defamation or other intentional torts.
  • The physical or emotional abuse of another student or person.
  • Smoking in non-designated areas.
  • Possession of alcohol or illegal drugs or attending class or work while under the influence.
  • Fighting, aggressive and threatening behavior.
  • Assault and battery.
  • Possession of firearms (registered or not) or other weapons or any items that can be used as weapons (unless there is a legal or compelling reason for possession).
  • Criminal or quasi criminal offences.
  • Human rights abuses.
  • Hate speech or obscenities.
  • Religiously rouse, entice or provoke another student or person.
  • Sexual or other harassment.
  • Other similar actions and behaviors.

Payments

Tuition is quoted and payable in Pakistani Rupees. Payments must be made on time to successfully enroll in a course and ensure continuation in case of payment plans. Typically, tuition for Accelerated courses can only be paid in full, while each Extensive course may be paid in full or as two payments in a plan. Opting for a payment plan incurs a 10% additional fee equally divided over two payments once made before start dates and again 6 weeks into the course. Returning applicants get an automatic 10% discount on any course.

See Tuition and Payments for more details.

Refunds

By applying for a course, prospective students agree and are required to pay all applicable tuition and fees. Tuition received from the student, or a person on behalf of the student, is refunded to the student, or the person who paid on behalf of the student, as a percentage of the specific course tuition in which the student enrolled.

If students plan to leave a course, they must officially cancel registration and successfully file a refund request before the end of audit week. Audit week is week one for all courses.

To be eligible for a 100% refund students must insure that they file for refunds no later than day 5 of audit week and duly inform both instructor and administration.

Refunds are generated 2 weeks after successful filing of a request. Filing a request is mandatory and non-attendance or absence alone does not automatically qualify an individual for a refund.

If the refund request is filed after audit week and the total number of weeks into a course constitute 75% or less than the full course duration or instruction hours; 50% of tuition per week, for the remaining weeks, excluding audit week is refunded.

Reasons for refusal of refunds include but are not limited to force majeure, unsatisfactory reasons for withdrawal, unsatisfactory student performance, unexplainable student absence etc.

Refunds are also not generated if:

1- The total number of weeks into a course constitute 75% or more of the full course duration or instruction hours.
2- The student has opted for a payment plan.
3- The student is dismissed from the course or courses.

In order to initiate a refund, students must file a request by emailing admissions@animationworkshop.com.pk. It is also recommended to inform the instructor verbally or by mail.

Quality Assurance and Customer Services

Animation Workshop is committed to excellence in digital art education by providing a supportive, dynamic and professional learning environment.Animation Workshop takes extreme pride in courses offered as each course is designed and crafted after extensive research in industry trends and demands, professional input, academic evaluation and effective delivery methods ensuring unique and explicit content. Animation Workshop's objective is to ensure that all services meet or exceed the expectations of enrolled students and aims to constantly improve quality by learning from situations, external inputs, self-evaluation and feedback.

Animation Workshop seeks to constantly improve in areas of:
  • Offerings and Course design.
  • Instructor roster.
  • Teaching methods.
  • Resources and facilities.
  • Learner management.
  • Academic and staff management.
  • Student administration.
  • Care for students including juveniles.
  • Publicity.

Copyright material and intellectual property rights

Animation Workshop policies define consequences that help to ensure respect of intellectual property and privacy laws. Access to Animation Workshop courses is granted only to enrolled students for personal, informational, non-commercial and internal purposes only who qualify and pay for the privilege. It is therefore prohibited to film or record, lectures or in class activities by any means or by use of any medium electronic or otherwise. All course content including lecture material, electronic, digital or otherwise is Animation Workshop property and cannot be distributed, sold, rented, leased, licensed or otherwise made available to others or shared in any shape or form.

It is also prohibited to modify or alter course material, remove contained copyright or other proprietary notices within materials, copy or distribute any graphics in the materials apart from their accompanying text as well as quote or display materials, or any portions thereof, out of context.Use of Animation Workshop materials for purposes other than defined within contractual limits is expressly prohibited. Be aware that violations of the contract, policies and law may be cause for academic sanctions as well as legal action.

Communication

All announcements and important messages are communicated through the Animation Workshop website, email, phone, instructors or staff. All questions or queries made by phone, email or social media are promptly responded to by a representative. Questions that require further investigation are provided a clear timeframe as to when a response might be expected.

It is however the sole responsibility of students to remain updated and be generally aware of course matters and Animation Workshop services or operations. Students must therefore provide valid and accurate contact information which must be updated in case of any change during or after the course.

Personal Information and Data Protection

The protection of privacy and personal information of students, staff and service providers is important to Animation Workshop and is managed with as much care and confidentiality as reasonably possible.

Animation Workshop collects information for reasons that include:
  • Helping students enroll for courses and sending information needed to attend.
  • Keeping students up-to-date about enrolled courses or services purchased.
  • Ensuring that contracted services and legal obligations are fulfilled.
  • Assistance in monitoring, improving or adding services being offered.
  • Marketing courses and services publically or otherwise with an individual’s permission.

Including others, Animation Workshop collects information from:
  • Students, parents or guardians, next-of-kin or emergency contacts.
  • Teaching and support staff.
  • Agents or representatives.

The minimum information need from students, employees or staff by Animation Workshop includes:
  • Full name
  • Date of birth
  • Nationality and first language
  • Address
  • Email
  • Phone
  • Sex
  • Marital status
  • Job/course of study
  • Details for parents and guardians, next of kin, emergency contacts (name, relationship, address, phone, email)

If individuals desire a check, change or erase in their information, they may do so at any time, by contacting Animation Workshop, provided that it must not affect any legal or contractual obligations.In addition to any personal data, Animation Workshop collects statistics from its website, to monitor how people use it, and to develop services. These statistics do not include information that can be used to identify an individual.

Animation Workshop may share personal information in response to government requests, to operate systems properly, in the interest of policies or procedures and for its own or protection of others.

The internet is not a secure medium, so the safety of any data sent via an online communications technology including but not limited to email, cannot be guaranteed. When personal information reaches Animation Workshop however, it is managed with as much care and confidentiality as reasonably possible.

Animation Workshop does not sell information or data at any time, for any reason whatsoever.

In case of a data breach all concerned including law enforcement authorities are informed as soon as reasonably possible and while data is managed with as much care and confidentiality as reasonably possible, Animation Workshop cannot be held responsible for loss, trouble and hurt caused by such an event and cannot be expected to provide compensation or damages in any shape or form.A data breach is when personal data is no longer secure, and leads to its accidental, unauthorized or unlawful loss, destruction, alteration, transmission, disclosure or access.

Photography and filming

Animation Workshop occasionally takes photographs of students and staff, or films them to use in publicity material in a responsible and appropriate way. If they prefer not to do this, they may inform the administration or politely communicate it to all involved during filming or photography.Animation Workshop respects privacy rights and does not display images or film of students or staff on websites, social media, in publications or in a public place without consent.

Making use of images or film for publicity materials and promotion in the media provides a snapshot of life for prospective students, their families and agent or partners. It also helps former students continue enjoying being part of the Animation Workshop community.Animation Workshop allows and enjoys student or partner generated positive publicity, in the form of images and film.

Personal belongings and possessions

Students must ensure that personal belongings are never left unattended and always check or count possessions before leaving class. Animation Workshop is not responsible for the loss of any personal items.

Visitors

No visitors are permitted during class hours and are never permitted to use any equipment. Students must have guests check in at reception and must not be brought in unless permission has been granted in advance. Students are also cautioned not to bring children inside classrooms.

Changes to details

Animation Workshop reserves the right to cancel or change dates, times, tuition or any other details relating to courses, policies or procedures as and when desired.



Go to our FAQ or email questions or queries to info@animationworkshop.com.pk or call at +92 (336) 707-7741